These Terms and Conditions govern your use of the x789 platform, including all games, payment services, bonuses, and customer support features. By registering an x789 account or accessing any part of the x789 website at x789.bid, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. Please read every section carefully before you play.
These cards summarise the most important aspects of the x789 Terms and Conditions. They do not replace the full legal text — please read all sections below in full.
x789 is accessible only to individuals aged 21 years and above. Providing false age information during registration is a material breach of these Terms and will result in immediate account suspension and forfeiture of all balances held in the account at the time of discovery.
x789 operates a strict single-account policy. Each player may hold only one registered account. Duplicate accounts, household accounts used by multiple individuals, and accounts operated by third parties on behalf of another person are all prohibited under these Terms.
All promotional bonuses, free spins, and cashback offers at x789 are subject to wagering requirements and specific terms that must be met before bonus-derived winnings can be withdrawn. Full bonus terms are published in the Promotions section of your x789 account.
Withdrawals above specified thresholds require identity verification (KYC). Players must submit valid identification documents. Failure to complete KYC when requested may result in temporary suspension of withdrawal privileges until documentation is provided and verified.
Using x789 for money laundering, fraud, exploitation of software errors, collusion with other players, or any activity that undermines the integrity of the platform is strictly prohibited. Such activities result in immediate account termination and may be reported to relevant authorities.
x789 is committed to responsible gaming. Players may set deposit limits, session time limits, and self-exclusion periods at any time from account settings. x789 reserves the right to impose limits on accounts displaying signs of problem gambling behaviour, regardless of the player's preference.
Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and x789 ("x789", "we", "us", "the Platform", "the Company"). Your continued access to or use of the x789 platform at x789.bid constitutes your unconditional acceptance of these Terms. If you do not agree to any part of these Terms, you must not use the x789 platform and must close your account if you have already registered. These Terms apply to all registered and unregistered users who access the x789 website.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
⚠️ Strict 21+ Policy: The x789 platform is accessible exclusively to individuals who are 21 years of age or older. Registering an account, making a deposit, or placing any wager on x789 while under the age of 21 constitutes a fundamental breach of these Terms. Any account found to belong to an individual under the age of 21 will be immediately and permanently suspended. All funds held in such an account at the time of discovery — including deposited real money funds — will be forfeited. x789 reserves the right to report underage access attempts to relevant authorities where legally required.
To register a valid x789 account, you must:
Each individual player is permitted to maintain only one registered account on the x789 platform at any one time. The operation of multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. x789 employs technical and manual fraud detection measures to identify duplicate accounts. Where duplicate accounts are identified, x789 reserves the right to merge balances, close duplicate accounts, and apply penalty deductions to the surviving account at its sole discretion.
You are required to maintain the accuracy of all personal information held in your x789 account at all times. If your contact details, payment method information, or other registered data changes, you must update your account information promptly. x789 is not liable for any failure to deliver communications, process payments, or verify identity resulting from outdated or inaccurate information held in your account.
Verification: x789 reserves the right to request verification of any information provided during or after registration at any time. Failure to provide satisfactory verification within a reasonable timeframe may result in account restrictions or suspension at x789's discretion.
You are solely responsible for maintaining the confidentiality and security of your x789 Login credentials, including your username, password, and any two-factor authentication codes. x789 will treat any action taken using your account credentials as an action taken by you personally, unless you have notified x789 of a security compromise in advance of the action in question.
If you believe your x789 account has been accessed without your authorisation, you must notify x789's customer support team immediately via live chat. x789 will take reasonable steps to investigate the matter and may temporarily freeze your account pending the outcome of the investigation. x789 is not liable for losses arising from unauthorised access to your account where such access resulted from your failure to maintain adequate security over your credentials.
You may not allow any third party to access or use your x789 account under any circumstances. Sharing your account credentials with another person — even a family member — constitutes a breach of these Terms and may result in account suspension.
⚠️ Security Notice: x789 will never request your password, two-factor authentication code, or full payment card details via live chat, email, SMS, or telephone. Any communication purporting to be from x789 that requests such information should be treated as fraudulent and reported to x789 support immediately.
x789 accepts PKR deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa/Mastercard debit and credit cards. The minimum deposit amount is Rs 200. x789 does not charge deposit fees on any accepted payment method. Deposit processing times vary by method — mobile wallet deposits via JazzCash and EasyPaisa reflect in the Player's x789 wallet immediately upon successful completion. Bank transfers are processed on a same-day basis for major Pakistani banking institutions.
By making a deposit to your x789 account, you confirm that:
Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. Minimum withdrawal amounts and processing times vary by method. x789 targets the following indicative processing times for Pakistani players:
These timelines represent x789's standard processing performance and are not guaranteed in cases where additional verification is required, payment processor delays occur, or where x789 has placed a hold on a withdrawal pending investigation.
x789 is required under its international gaming license to conduct KYC verification before processing withdrawals above specified thresholds. You may be requested to provide one or more of the following documents: government-issued photo ID (CNIC, passport, or driving licence), proof of address, and proof of payment method ownership. x789 will not process withdrawal requests until satisfactory KYC documentation has been received and verified.
x789 reserves the right to refuse, reverse, or delay any withdrawal request where: the Player has not completed required KYC; there is an active investigation into the account; wagering requirements on bonus funds have not been met; x789 suspects fraudulent activity; or where the withdrawal would breach applicable laws or regulatory obligations.
All bonuses, free spins, cashback offers, and promotional credits offered by x789 are subject to specific terms and conditions published in the relevant promotion details within your x789 account. In the event of any conflict between the general Terms and the specific bonus terms, the specific bonus terms shall prevail in respect of that promotion.
Bonus funds and winnings derived from free spins are subject to wagering requirements before they may be withdrawn as real money. The applicable wagering requirement multiplier, eligible game contributions, maximum bet restrictions, time limits, and minimum odds restrictions (where applicable to sports betting bonuses) are specified in the individual promotion terms. Failure to fulfil wagering requirements within the stated time period will result in automatic expiry of the bonus and any associated bonus-derived winnings.
x789 operates zero tolerance for bonus abuse. Bonus abuse includes, but is not limited to: hedging bets to reduce wagering risk while meeting requirements; creating multiple accounts to claim the same bonus repeatedly; using bonus funds in a manner designed to exploit a mathematical edge against x789; and coordinating with other players to systematically extract bonus value. x789 reserves the right to void bonuses, confiscate bonus-derived winnings, and suspend accounts where bonus abuse is detected.
Not all bonuses are available to all players. Promotional eligibility may vary based on player location, account tier, deposit history, and the specific terms of each offer. x789 reserves the right to withdraw, modify, or substitute any promotional offer at any time without prior notice.
All slot and table games available on x789 are supplied by certified third-party game studios whose Random Number Generators (RNGs) and Return to Player (RTP) percentages are independently tested and certified by recognised testing laboratories. x789 does not control the outcome of any game — outcomes are determined entirely by the certified RNG systems of the respective game studios.
All game results displayed in your x789 account are final. In the event of a discrepancy between the result displayed on your screen and the result recorded in x789's server logs, the server log record shall be conclusive. x789's records are maintained for audit purposes and are available to Players upon request in the context of a formal dispute.
In the event of a technical malfunction — including server interruptions, game client crashes, or display errors — x789 reserves the right to void any affected wagers and return stakes to affected players' accounts. x789 is not responsible for losses incurred as a result of technical failures arising from your own device, internet connection, or local network.
Sports betting markets on x789 are subject to additional rules specific to each sport, league, and market type. In-play betting markets are subject to real-time odds changes. All bets are accepted at the odds displayed at the time of bet placement confirmation. x789 reserves the right to void bets placed after the outcome of the relevant event has been determined, or where technical errors resulted in incorrect odds being displayed.
The following activities are expressly prohibited on the x789 platform and will result in immediate account suspension, forfeiture of balances, and may result in reporting to relevant law enforcement or regulatory authorities:
All content on the x789 platform — including but not limited to the x789 brand name, logo, website design, graphic elements, game interfaces, software, text, and promotional materials — is the exclusive property of x789 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the x789 platform for personal, non-commercial entertainment purposes only. No content from the x789 platform may be reproduced, distributed, modified, or commercially exploited without x789's prior written consent.
x789 makes reasonable efforts to ensure the platform is available and functioning at all times. However, x789 does not guarantee uninterrupted availability and accepts no liability for losses arising from platform downtime, maintenance periods, or technical failures outside x789's reasonable control.
By using the x789 platform, you acknowledge that gambling involves financial risk and that you may lose the entirety of the funds you deposit and wager. x789 accepts no liability for gambling losses incurred through your voluntary use of the platform. You accept all financial risk of gambling activity on x789.
To the fullest extent permitted by applicable law, x789's total liability to you in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount of real money funds deposited by you in the 12 months immediately preceding the event giving rise to the claim.
x789 shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from causes beyond x789's reasonable control, including natural disasters, acts of government, telecommunications failures, cyber-attacks, or pandemics.
x789 is committed to providing a safe and responsible gaming environment. The platform provides players with tools to manage their gaming behaviour, including deposit limits, session time limits, reality check notifications, cooling-off periods, and self-exclusion options. These tools are accessible from within your x789 account settings at all times.
Players who wish to exclude themselves from the x789 platform may request self-exclusion via the account settings panel or by contacting x789 customer support. Self-exclusion periods are available in increments of 30 days, 60 days, 90 days, 6 months, 1 year, and permanent exclusion. During a self-exclusion period, x789 will take reasonable steps to prevent the excluded player from accessing the platform.
x789 takes the prevention of underage gambling extremely seriously. Age verification is enforced at registration and at the KYC stage before high-value withdrawals are processed. If you are aware of an individual under the age of 21 accessing the x789 platform, please contact x789 support immediately.
⚠️ Gambling is Entertainment, Not Income: x789 encourages all players to treat gambling as a form of entertainment with a defined entertainment budget — not as a source of income. Never gamble with money you cannot afford to lose. If you feel gambling is negatively impacting your financial situation, relationships, or mental health, please use x789's self-exclusion tools and seek support from a responsible gaming organisation.
x789 reserves the right to suspend, restrict, or terminate any player account at any time, with or without prior notice, where x789 reasonably believes that:
You may close your x789 account at any time by contacting customer support. Upon account closure, any real money balance remaining after deduction of pending wagering requirements, outstanding bonus obligations, and any applicable fees will be returned to you via your registered withdrawal method, subject to completion of any outstanding KYC obligations.
Upon termination of your x789 account for cause (breach of Terms), all bonus funds and bonus-derived winnings will be forfeited. Forfeiture of real money funds deposited through legitimate means will only occur where permitted by applicable law and the terms of x789's gaming license — specifically, where the player has engaged in criminal activity or fraudulent conduct in connection with the account.
If you wish to raise a complaint regarding any aspect of the x789 platform, you should first contact x789 customer support via live chat or email at [email protected]. x789 will acknowledge your complaint within 24 hours and aim to provide a substantive response within 5 business days. For complex complaints involving game outcome disputes, payment discrepancies, or account decisions, resolution may require up to 14 business days.
If you are not satisfied with x789's internal resolution of your complaint, you may escalate the matter to the dispute resolution body specified under x789's international gaming license. Details of the relevant escalation body will be provided to you in x789's response to your internal complaint.
In the event of a dispute regarding the outcome of any game or wager, x789's server-side records shall constitute the primary and conclusive evidence of what transpired. Where the server record cannot be produced due to technical failure, x789 will resolve the dispute in the manner it determines most equitable given available evidence.
x789 processes your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at x789.bid/privacy-policy. By registering an x789 account, you consent to the processing of your personal data as described in the Privacy Policy. x789 uses your personal data to administer your account, process payments, verify your identity, comply with legal and licensing obligations, and provide customer support. x789 does not sell your personal data to third parties.
x789 reserves the right to amend these Terms and Conditions at any time. Where changes are material — meaning they substantively affect your rights or obligations — x789 will provide advance notice via email to your registered address, via an in-account notification, or via a prominent notice on the x789 website. Your continued use of the x789 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must close your account before the effective date of the changes.
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable under x789's international gaming license jurisdiction. By agreeing to these Terms, you consent to the exclusive jurisdiction of the competent courts in the applicable jurisdiction for the resolution of any legal dispute arising from or in connection with your use of the x789 platform that cannot be resolved through the dispute resolution procedures set out in Section 12 above.
For all enquiries, complaints, or support requests relating to these Terms and Conditions or your x789 account, you may contact x789 through the following channels:
x789 does not provide telephone support at this time. All formal complaints must be submitted in writing via live chat transcript or email to ensure a proper record is maintained for quality assurance and dispute resolution purposes.
Postal correspondence is not accepted for account-related matters. All account disputes, KYC submissions, and support enquiries must be submitted through the live chat or email channels listed above to ensure secure and traceable communication.
Our Urdu and English support team can clarify any aspect of these Terms and Conditions. Live chat is available around the clock — average response time is 3–5 minutes. Or explore the x789 platform and see for yourself why Pakistani players trust us.
21+ x789 is for adults aged 21 and above only. Please gamble responsibly.